Cookie policy

Cookie policy

What are cookies?

Cookies are small pieces of information that a website stores on your computer, either in the memory of your computer or other devices such as smartphones, tablet devices (session cookies) or are placed on the hard drive of your device (persistent cookies).

Cookies can be created when you visit a website that uses cookies: most of the time these cookies contain harmless, anonymous information that help the website provide a better user experience to you; or to assist in improving the website by tracking users interactions.

Why we use them

There are many reasons for our website to use cookies (eg. they allow you to login to the private area of our website, they allow us to help you when need help, etc.). In a word, our website uses cookies to distinguish you from other users of our website and to provide increased functionality and service.

Unless you have adjusted your web browser settings to refuse cookies, our system will issue cookies as soon as you visit our website or related online services (however, in doing so, you may find that certain functionality or services may be completely unavailable to you).

It is also important to point out that not all cookies used by this website are created by us: third party cookies are covered below.

What cookies do we use?

The cookies we use are generally only to provide functionality or analytical services (we don’t “profile” you).

  • Analytical cookies

These cookies allow us to recognise and count the number of visitors to our website, discover how visitors move around our website, and to track the content that visitors view and are interested in. This helps us understand how we can improve the user experience. Analytics does anything we need without personally identifying who you are.

  • Functional Cookies

These cookies relate to the functionality of our website and allow us to improve the services we offer. Examples of these include:

  1. Remembering that you have logged into the private area of our website;
  2. Remembering that you have signed up to a particular service on our website;
  3. Allowing you to access stored information you have provided us with;
  4. Allowing you to set preferences that retain across visits to our website;

Embedded content

From time to time we may embed photos or video content from websites such as Flickr or YouTube. As a result, when you visit a page containing these items you may be presented with cookies from these websites.

We do not control these cookies and you should check the relevant third party’s website for more information on their cookies usage or privacy policies.

Sharing tools

On a lot of our pages you will see sharing buttons which enable you to easily share content with your friends through the most common social networks. When you click on any of these links, a cookie may be set by the social network you have chosen to use. As with embedded content, we do not control these cookies, so always check with your chosen social network for more information.


If you have any other related questions, queries or complaints, please contact us.